Reference

How we protect your account and payment information

When you open an account at texaspokercc88, your personal details, transaction history and payment credentials stay encrypted and accessible only to authorised staff.

Account verification in real timeEnd-to-end payment encryptionIndonesia-region access rights
texaspokercc88 How we protect your account and payment information
REACH OUR TEAM

Privacy and data request support

Team online

Live Chat

Open your account settings and tap the support icon. Our team responds to data access requests and privacy questions in English during lobby hours. Average response time under 5 minutes.

Email Support

Send your privacy inquiry to our support address listed in account settings. Include your account number and the specific data or policy question. We reply within 48 hours on business days.

Account Settings

Navigate to Your Profile → Privacy & Data inside the lobby to view what information we hold, request a copy of your data, or ask us to update inaccurate details.

HOW WE KEEP IT SAFE

Data security and account controls

Encryption Standard

All deposits via DANA, OVO, GoPay and QRIS are encrypted with TLS 1.2 protocol. Your payment credentials are never stored in plain text; they are tokenized so each transaction is verified without exposing your banking details.

Cookie Transparency

We use session cookies to keep you logged in on desktop and mobile, and analytics cookies to see which games players open first. You can disable non-essential cookies in browser settings without losing core lobby access.

Account Verification

When you request a withdrawal, we verify your identity through your registered phone number and email before funds leave your account. This two-step check prevents unauthorized payouts to external wallets.

Data Retention

We keep transaction records for seven years to comply with local accounting and anti-fraud law. Account history remains visible in your profile for the lifetime of your account unless you request deletion.

Third-Party Sharing

We share only the minimal data required with DANA, OVO, GoPay and QRIS payment processors, and with local financial regulators where law permits. We never sell your information to marketing firms or data brokers.

Policy Changes

If we update this privacy policy, we email all account holders at the address on file and post the new version here 14 days before it takes effect. You can request a copy of any prior version from support.

Privacy policy frequently asked questions

Yes. Go to Your Profile → Privacy & Data in the lobby and select Request Data Export. We email you a file with your account details, transaction history and activity logs within five business days. The file is encrypted and downloads to your device only.

We retain your DANA, OVO, GoPay or QRIS details for six months after your last transaction so you can re-use the same wallet for future deposits. After six months of inactivity, tokenized payment records are deleted but transaction logs stay on file for seven years for compliance.

No. Your account data stays within texaspokercc88. We do not share your email, phone number or betting history with other platforms, casinos or affiliate networks. We only pass deposit and withdrawal details to your payment provider to process the transaction.

Your account can be deactivated on request. Account history, transaction records and verification documents are archived for seven years to meet local law. You can request permanent deletion of certain personal fields by contacting support, although some data must be retained for fraud prevention and regulatory compliance.

Your individual bets and account balance are private. You see only your own lobby, history and wallet. Live table chat and public leaderboards may show your username if you join a multiplayer table, but we never display your deposit method, balance or real name publicly.

Essential cookies keep you logged in and protect your session. Analytics cookies help us see which games load fastest and where players on mobile vs. desktop have trouble. You can clear cookies anytime in your browser without deleting your account; you will just need to log in again next time.

We verify your registered phone number and email before each withdrawal. You do not need to re-enter your DANA, OVO, GoPay or QRIS details on withdrawal; we use the tokenized payment method you added during signup. Withdrawals usually clear within one to three business days depending on your wallet provider.